Shipping Policy

At Pashk LLC, we are committed to delivering your orders efficiently and securely. Please review the following information about our shipping process.

Processing Time

  • Retail Orders: Processed within 1–2 business days.

  • Wholesale Orders: Processed within 3–5 business days due to larger volumes and verification needs.
    Note: Orders placed on weekends or holidays will be processed the next business day. You will receive an email confirmation once your order has shipped.

Shipping Rates and Delivery Estimates

  • Standard Shipping: 3–5 business days. Rates depend on weight and destination.

  • Expedited Shipping: 1–3 business days. Additional charges apply based on location and weight.

  • Wholesale Orders: Shipping time and cost vary based on order size and carrier availability. Freight shipping may be required for large shipments, and buyers are responsible for unloading and handling.

Shipment Confirmation and Tracking
Once shipped, you’ll receive an email with tracking information. Use the provided number to track your shipment via the carrier’s website.
For wholesale and freight shipments, tracking details may vary. Additional updates are available upon request.

Customs, Duties, and Taxes
Pashk LLC is not responsible for any customs duties or taxes applied to your order. All such fees are the buyer's responsibility.
Please check with your local customs office for potential charges.

Damaged Orders

  • Retail Orders: If your order arrives damaged, please contact the carrier directly to file a claim. Retain all packaging and damaged items for documentation.

  • Wholesale Orders: Inspect your shipment upon delivery. If damage is found, document it on the Bill of Lading before signing. Failure to do so may invalidate your claim. Contact us immediately for help.

International Shipping
We currently ship within the United States only.
Wholesale customers may request international shipping arrangements, subject to availability and approval.

Returns
Not satisfied with your order? Please refer to our Return & Refund Policy for instructions on how to return an item or request a refund.

Need Help?
We’re here for you. If you have any questions or concerns about your shipment, feel free to contact our support team for assistance.